Our Per Seat IT Support option provides you with a solid base level of robust system protection, comprehensive support, and strategies which ensure the smooth running of your IT systems on an ongoing basis. This frees up valuable working hours which you and your team can spend developing other areas of your business, uninterrupted by IT headaches.
In addition to the coverage of this program, you also gain access to our complete team of IT professionals – ranging from IT consultants and expert advisors to system engineers, technicians, administrators, and information officers – to work with you on a custom per project basis. The Per Seat option is the most cost-effective way to benefit from G Squared’s support services, giving you a basic level of protection which can be augmented with further services for more advanced issues.
Your First Point of Contact with G Squared
The technical support provided as part of this program is comprehensive and gives you access to a knowledgeable help desk, as well as a combination of onsite and remote support aimed at providing peace of mind and minimizing the disruption and financial cost associated with system failures.
This represents your first point of contact with G Squared and an introduction to the kinds of services we can provide. Contact us today to learn about additional cover for issues specific to your business and to gain information on our more advanced services.
Proactive, Round-the-Clock Management
Businesses need IT support which is proactive, rather than reactive, evolving and adapting as your business grows and preventing issues before they happen. By using G Squared Computing’s Per Seat IT Support program, you will be connected with a team of consultants, advisors, and technicians to help you deal with any problems that may arise.
We also provide twenty-four hour a day monitoring services, every day of the year, as well as a help desk (active during normal office hours) to ensure comprehensive protection for your systems and for your business.
Seamless Windows Updates
To perform at its best, your business needs to be working with the most up-to-date operating systems. As part of this comprehensive service, we provide support to ensure seamless updates for your Windows OS across all your devices and work to bring all of your systems into line with any changes that may result.
The cost of the downtime associated with such comprehensive updates to your operating systems should not be underestimated, which is why we aim to eliminate this disruption and to keep your business’ operations running smoothly.
Application Updates As and When You Need Them
Your business needs to be working with the latest software, but updating this software can take time and can cost your organization money. Our support team will work to ensure that updates occur as and when they are needed, without knocking your systems out of action.
Too many organizations are running out-of-date software and applications that can be detrimental to their business. We aim to develop staggered update schedules for all of your business-critical software, to ensure that you are always perfectly positioned to provide your clients and customers with what they need.
Enhanced Antiviral Security
The threat posed by computer viruses is a clear and present one, and your business must be thoroughly protected to ensure safety online on a long-term basis. As part of the support program, you will benefit from the skills of our antiviral team as they work with you to make sure that your protection is up to date.
Preventing a viral attack is far easier than recovering from one, which is why our team works proactively to provide you with ongoing strategies to keep your systems healthy, operational and virus-free.
Robust Antimalware Protection
Data loss is not only inconvenient and damaging to your organization, it can also land you in serious legal trouble if it established that you did not take the necessary precautions to safeguard sensitive client data.
Our Per Seat IT support package provides protection against malicious software which could compromise your organization’s sensitive data. This support service is designed to proactively prevent data loss and other security breaches, maintaining healthy and robust systems across your business.
System Stability Checks
Our service ensures that critical systems stay healthy and up-to-date, providing you with IT infrastructure which remains robust and stable. The round-the-clock monitoring services we offer safeguards this stability, 24/7.
Automation makes some business owners feel uneasy, but if handled correctly it can be a vital labor-saver. We implement reliable automated protocols to ensure the ongoing health of your IT systems, as well as automatic process scripting to boost efficiency and to improve the efficacy of your procedures.